Safety first
Simple safety tips
HelpHub is a community marketplace. Users agree details directly, so good habits matter. These tips keep things simple, clear, and safer for both sides.
Before you meet
- Message first: agree scope, timing, and price before starting.
- Be clear: photos and a short description reduce surprises.
- Ask questions: confirm what is included in the job.
During the job
- Meet smart: have someone else nearby or meet in public when possible.
- Protect privacy: share contact details only when you are comfortable.
- Trust your instincts: if something feels off, stop and reschedule.
Payments
- No upfront payments for larger jobs.
- Pay after work is completed to your satisfaction.
- Keep it simple: confirm the total price before starting.
Reporting and support
- Report issues from any listing if something feels unsafe or misleading.
- We review reports and may remove tasks or accounts when needed.
- Need help? Use the contact page for non-urgent questions.
HelpHub is a coordination tool. Users are responsible for their own agreements and safety.